How to Create Facebook House Rules or Community Guidelines

The Facebook Rule Book Does your Facebook Page have Rules or is it a free-for-all?

A Facebook Page is an excellent venue for a variety of current and potential customer engagement and activity, and most people who ‘Like’ a Page use it accordingly. However, every Facebook Page is a potential target for the irrational or angry person who ‘Likes’ the Facebook Page for the purpose of leaving a barrage of negative or abusive comments. (more…)

Listen:

Before you can engage with your customers, and a world of potential ones, you need to listen. Harp Social will uncover real-time, relevant, impactful conversations through our proprietary mix of monitoring tools.

Evaluate:

Harp provides daily conversation analysis, tagging and tracking of the relevant conversations.

Engage:

Create active dialog with customers or potential customers on Twitter, Facebook and blog comments.